Deployment and exploitation

Get ready before exploitation

• Get your devices ready
• Test your configuration

Modify your configuration

• Change the roles of a staff tag
• Change the settings of a profit center

Handle end-user support request

• Lost or stolen cashless tag
• A user has a non authorized cashless tag
• A balance that does not match the purchases
• Verify a cashless tag balance
• A user has an unreadable cashless tag

Manage financial flows

• Check the terminal synchronization status

Troubleshooting

• I can't print a receipt
• I can't see the menus (top-up ; statistics ; etc)
• The terminals don't read the cashless tags
• I have problems with the use of my device
• I can't connect with my staff tag