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Reboot QSR Support

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  1. Cashless Support
  2. Deployment and exploitation

Deployment and exploitation

When things get real all you need to know is here.

Get ready before exploitation

  • Get your devices ready
  • Test your configuration

Modify your configuration

  • Change the roles of a staff tag
  • Change the settings of a profit center

Handle end-user support request

  • Lost or stolen cashless tag
  • A user has a non authorized cashless tag
  • A balance that does not match the purchases
  • Verify a cashless tag balance
  • A user has an unreadable cashless tag

Manage financial flows

  • Check the terminal synchronization status

Troubleshooting

  • I can't print a receipt
  • I can't see the menus (top-up ; statistics ; etc)
  • The terminals don't read the cashless tags
  • I have problems with the use of my device
  • I can't connect with my staff tag
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